System status
Semperly operational status
Live health for the Semperly platform and the upstream services we depend on. The API indicator below polls our backend directly every 60 seconds. Upstream providers link to their own status pages.
Semperly API
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Upstream dependencies
- TwilioVoice infrastructure (numbers, recording).View status
- Retell AIReal-time voice agent runtime (turn-taking, ASR, TTS).View status
- Anthropic (Claude)LLM that powers the AI receptionist brain.View status
- StripeSubscription billing + metered overage.View status
Reporting an incident
If you’re a paying customer experiencing an issue, the fastest path is to email support@semperly.ai with your business name. We respond to all priority tickets within one hour during business hours and four hours overnight.